Frequently Asked Questions

Credit/debit card reader in addition to taking cash and coins
Daily remote monitoring so we know if a product selection is running low
Energy-saving mode can be used so no power is wasted keeping drinks cold overnight if no employees are working
Ability to program machine to provide employee discounts (e.g. to reward employees working on weekends)
SmartCard technology – we can upload/change machine settings quickly
Capability to add Entrée/Side Dish Vendor to machine for healthy meal options
Machines are compliant with the 2012 American’s With Disabilities Act (ADA) guidelines for vending machines
Machines are proudly made in the USA

No. Not a dime. Machines are provided at absolutely NO cost to your business. In fact, not only do we provide the machine, we service and stock it on a regular basis

Who stocks the machine?

We do. We will monitor, stock and service the machine as often is necessary
Our well-trained, trustworthy staff deliver top-notch quality and service — far superior to our competitors
We are local residents of your community and are committed to the community’s success as a whole

Yes – your company preferences can be instrumental in the success of products that are offered
We believe it is important to provide a good variety of healthy products in order to satisfy everyone
We will initially fill the machine with the most popular healthy products selling in our area
Later, we will meet with you to discuss changes to the selections and your suggestions
We constantly monitor sales and make changes based on your unique location

Typically, machines are serviced about once a week, but we service as many times as needed
Each machine is equipped with wireless remote monitoring technology so we know if a product selection is running low
If it is determined that it needs to be serviced more often than once each week, we can set up a more frequent service schedule

We have gone through extensive training in several areas – including the operation and maintenance of the machine
We also have been trained in nutritional guidelines, product management, inventory control, product sampling, etc.
Our primary goal with training is to provide outstanding customer service – we are here to serve you and the patrons of the machine
We provide you with a business card and a label on the machine with our local contact information should you ever need it

Depending on several factors, we can provide multiple machines to a single location
We evaluate the volume of foot traffic on a daily basis and also consider if there is competition from other vending machines located in your business if you have any
If there’s enough demand for an additional machine, we will be happy to supply one to your business
Locations like large schools, businesses, colleges, etc. may have enough demand for multiple machines

The healthy products we provide are all national name brand items
These are the same products you can find on the shelves of your local health food grocers such as Whole Foods, Trader Joes, etc.
Many of these healthier products are now going mainstream and can be found on the shelves of traditional grocery stores and even convenience stores.
Not only do the products we offer provide healthier alternatives, but they also taste great and people really love eating them!

This depends on the specific contract
Many contracts are exclusive only to “traditional” vending products (e.g. Snickers, Coke, etc.)
Therefore, this doesn’t cause an issue as we can create menu plans of non-competing items to those in a different machine
The reality is that many vending companies claim they can provide healthier options, but very few do it correctly

We ask that you sign a basic agreement that outlines the relationship between your location and us – just so everyone is comfortable
This contract has no time commitment. It basically states that we will be responsible for keeping the machine stocked and maintained